Telecom
Hurix.ai delivers secure, AI-powered annotation and labeling services tailored for telecom enterprises. From optimizing customer service to enabling smarter networks, we help telecom providers extract actionable insights from complex, high-volume data.
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Transforming Telecom with Intelligent AI Annotation
Customer Experience & Sentiment Analysis
Leverage NLP and voice annotation to analyze support tickets, call center logs, and chat transcripts. Identify churn signals, improve response quality, and enhance customer satisfaction.
- Audio and text annotation for call transcripts
- Intent and emotion detection
- Sentiment and escalation tagging
- Multilingual transcription and labeling
Network Optimization & Predictive Maintenance
Apply machine learning and image/video labeling to improve network diagnostics, reduce downtime, and optimize bandwidth performance.
- Lidar and image annotation for telecom infrastructure
- Predictive fault detection
- Real-time anomaly classification
- Tagging network logs for error patterns
Fraud Detection & Compliance
Use labeled transaction data and AI-based monitoring to detect abnormal usage patterns and improve regulatory compliance.
- Behavioral modeling and anomaly tagging
- Identity verification data labeling
- Data masking and redaction for compliance
data production
happy experts
precise task matching
perspectives
Next-Gen AI Capabilities for a Connected Telecom World
Our AI-driven services are designed to help telecom providers modernize operations, improve service delivery, and unlock growth.
Network Infrastructure Labeling
Label drone footage and inspection images to detect defects in towers, fiber lines, and base stations.
Get StartedCustomer Behavior Analysis
Tag historical and real-time customer data to understand preferences and predict churn risks.
Get StartedConversational AI Training
Train voice assistants and chatbots with high-quality annotated datasets to improve query accuracy and NLU.
Get StartedContact Center Intelligence
Automate call analysis, resolution tagging, sentiment detection, and escalation prediction.
Get StartedAI That Transforms Telecom Operations
From predictive maintenance to real-time analytics, streamline every layer of your telecom ecosystem with intelligent automation.
Get StartedWhy Choose Hurix?
- Domain-Driven Expertise
Our telecom-specific annotation workflows align with industry standards and network architectures.
- End-to-End AI Model Support
From data sourcing to labeling to model validation and human-in-the-loop feedback—Hurix.ai is your AI development partner.
- Enterprise-Grade Security & Compliance
SOC 2, GDPR, and ISO-certified practices. Privacy-preserved labeling processes.
- Rapid Ramp-Up & Scale
Get access to thousands of skilled annotators across languages, devices, and environments—scalable with your AI needs.
See Why Industry Leaders Trust Hurix.ai
Linda McAllister
Hurix helped us transform legacy telecom data into AI-ready formats. Their labeling workflows improved our predictive maintenance accuracy by 40% in 3 months.
Jimmy Whitaker
Thanks to Hurix.ai, we now detect churn signals in real time. Their multilingual NLP labeling enabled us to localize chatbots across 4 new markets.
Robert Ellington
Hurix helped us turn call center transcripts and IoT data into clean, labeled datasets that boosted both predictive maintenance and customer insights.
Ready-to-Use Industry Use Cases That Drive Business Results
Hurix Digital Builds a Scalable Video Evaluation Framework for AI-Generated Content
Hurix Digital Delivers 100% Plagiarism-Free Reasoning Prompts at Scale
Hurix Digital Streamlines Video Q&A Generation with 100% Accuracy
Hurix Digital Standardizes AI Response Evaluation for a Global AI Partner
Hurix Digital Delivers 1,000+ On-Brand AI Responses for a Global AI Solutions Provider
Hurix Digital Delivers Multilingual, Citation-Rich Q&A Content
Hurix Digital Enables Scalable Multi-Annotator Prompt Creation
Hurix Digital Scales High-Accuracy Data Labeling for Conversational AI at Enterprise Level
Hurix Digital Builds Instruction-Focused Dataset for Enterprise-Grade LLM Training
